ADMINISTRATOR means Corporate Rewards Ltd the programme administrator on behalf of Wienerberger
DATA PROTECTION LEGISLATION means (i) unless and until the GDPR is no longer directly applicable in the UK, the GDPR and any national implementing laws, regulations and secondary legislation, as amended or updated from time to time, in the UK and then (ii) any successor legislation to the GDPR or the Data Protection Act 1998.
GDPR means the General Data Protection Regulation ((EU) 2016/679);
PARTICIPANT, YOUR or YOU means Trade Merchant staff member
PROGRAMME means Wienerberger Branch Benefits – Merchant Loyalty Programme and all its component parts.
PROMOTER means Wienerberger UK Limited
Cheadle Royal Business Park
WE/US/OUR means Wienerberger UK Ltd
WEBSITE means https://www.branchbenefits.co.uk/
These Terms and Conditions of Use apply to Wienerberger Branch Benefits – Merchant Loyalty Programme
This Programme runs from May 4th 2021 and is ongoing unless otherwise stated
By taking part in the programme, accessing Your account, transacting points, or using any other aspect of the Programme or Website, You will be deemed to have read, understood and accepted these Website terms. The Promoter or Administrator shall be entitled to amend these terms and conditions and/or to amend, suspend, withdraw or cancel the Programme including for the avoidance of doubt any associated rewards at any time and without prior notice. These terms and conditions together with any other instructions listed elsewhere on the Website form the full terms and conditions. It is Your responsibility to familiarise yourself with these terms and conditions on a regular basis for possible changes.
The Promoter reserves the right, in its sole discretion, to disqualify any Participant that acts in any fraudulent manner, attempts to bypass the security of the website or affects the administration, security, fairness, integrity, or proper conduct of the programme, who tampers with the entry process or reward redemption, or may benefit from such tampering.
The Promoter assumes no responsibility in relation to the Website for any error, omission, interruption, deletion, defect, delay in operation or transmission.
Participants must not register nor use the Website on behalf of another individual. Only one e-mail address per Participant will be allowed for registration.
In the event of any disputes relating to the Programme or points awarded, the Promoter’s decision shall be final and binding and no correspondence will be entered into. All disputes relating to Rewards products and fulfilment will be at the discretion of the Administrator.
To the extent permissible by law, the Promoter, Administrator and/or their employees, contractors, suppliers and agents associated with the programme, shall not be liable for and shall be held blameless for any loss, damage, injury or any claim whatsoever which is suffered (including but not limited to direct or consequential loss) as a result of or arising from a person participating in the Programme and associated publicity.
The Promoter and/or The Administrator cannot guarantee the performance of any third party and shall not be liable for any act or default by a third party. Participants in this Programme agree that the Promoter and the Administrator will have no liability whatsoever for any injuries, losses, costs, damage or disappointment of any kind resulting in whole or in part, directly or indirectly from acceptance, misuse or use of a prize, or from participation in this Programme. Nothing in this clause shall limit the Promoter’s or The Administrator’s liability in respect of death or personal injury arising out of its own negligence.
Where Participants are given notice of Programme termination, all points must be redeemed 30 days following notification of the end of the Programme.
This Programme registration is via invitation only. All participant must be over 18 years of age or older at the time of entry. Employees must obtain the prior permission of their employer to participate in this scheme. This Programme cannot be combined with any other Programmes, offers or rebates.
Employees of the Promoter, their employees, contractors, suppliers and agents associated with the programme are not eligible to participate in sales related Programmes. Employees of the Promoter are eligible to participate in employee reward or recognition Programmes.
To participate on the programme, you will be invited by your Wienerberger area sales manager or Trade Merchant Branch Manager to register via the programme platform at https://www.branchbenefits.co.uk/ and accept the programme T&Cs
The Promoter is not responsible for lost, corrupted or delayed entries. Participation constitutes full and unconditional acceptance of these Terms and Conditions. Any failure to follow Programme terms and conditions, any abuse of the Programme, any conduct detrimental to the interests of either the Promoter or the Administrator, or any misrepresentation of any information furnished to the Promoter may result in the termination of his or her participation, the cancellation of accrued points, rewards or benefits, or both.
Reward points will be awarded to each Participant based on successfully completing and passing product eLearning, participant surveys, and completion of badges.
Other opportunities to earn throughout the programme will be communicated to participants and will be subject to additional terms and conditions.
Participants may opt to either:
Points must be redeemed via the Website. Prizes, once chosen, can only be changed if the redeemer contacts us within 24 hours of the redemption. There is no cash alternative.
Participant points will expire after 12 months of allocation to Your account unless redemptions are made within that 12-month period.
Any fraudulent activity of accounts, points balances, voucher codes and reward redemptions may result in the termination of Participants account and the cancellation of accrued points or rewards orders placed or both. The Promoter and Administrator shall seek to recover from You any losses incurred as a result of fraudulent activity.
From time to time you may receive an instant points voucher. Reward points will be automatically credited to Your account on redemption of your instant points voucher code. Codes must be redeemed prior to the published expiry date.
Participants may opt to either:
Points must be redeemed via the website directly with the Administrator. Prizes, once chosen, can only be changed if the redeemer contacts us within 24 hours of the redemption.
Points may only be redeemed via the Programme Website Administrator. Prizes, once chosen, can only be changed if the redeemer contacts us within 24 hours of the redemption.
Points cannot be redeemed for cash or any other kind of payment by the Promoter to You.
Participants may not combine points with other forms of payment, pool, transfer or combine points with any other participant or Programme in order to redeem rewards.
Experience day rewards will be fulfilled by Your direct arrangement with the experience supplier.
In the case of a Reward item not being available, The Administrator will contact You within 7 days of placing the order and offer a replacement item of similar value. If You do not wish to accept the replacement item, the points value will be re-credited.
The Administrator reserves the right to remove or include any reward from the range at its discretion and Participants may not rely upon the continued availability of a reward category or reward item. The Administrator will honour any Rewards that have already been ordered by a Participant prior to any price alterations.
The delivery of reward items will be made within 28 days of placement of order unless otherwise stated on the website or by email communication.
The delivery of all reward items will be made to the address as supplied by You at the time of order. The delivery address for reward items should be to an address where the item can be signed for. If there is nobody available to sign for receipt of the goods then the delivery company will usually leave a card with contact details for You to arrange delivery again. Where a rearranged delivery is made and there is nobody present to sign for the item the supplier may at their discretion charge for re-delivery costs and this will be passed on to You.
Delivery of damaged items must be refused and items found to be damaged on delivery or after opening packaging must be advised within 48 hours to the Administrator’s customer service team to enable timely follow up with the third party supplier or courier and arrange for a replacement to be shipped. Couriers will generally not accept liability for damages or lost items beyond this time frame.
Where a signed-for delivery is made to You but delivery is not possible for whatever reason, The Administrator will arrange for re-delivery at the earliest possible opportunity but there may be charges incurred by You from the courier or similar service provider for re-attempting delivery for which You shall be liable.
Returns of reward items will be arranged for You if there is a fault with the reward item or it is damaged provided the issue is reported to The Administrator within 48 hours of receipt. Couriers will not generally accept liability for damages or lost items beyond this time frame.
If You wish to discuss or organise a return, exchange or refund of any item, please contact us within 48 hours of receipt.
You acknowledge that some reward items are not returnable and non-refundable (i.e. customised items, made to order, perishable goods such as flowers/food or personal items such as jewellery or cosmetics).
Where faults develop after 14 days from receipt, these will be subject to manufacturer warranties.
From time to time the retailers who provide vouchers or gift cards may experience temporary delays or stock shortages. In the event that delays will impact on the Administrator’s ability to deliver the order as scheduled, the Administrator will advise You and discuss appropriate actions.
In the event of a gift card or voucher being lost or stolen in transit, The Administrator will investigate whether the card or voucher has been used.
Where a Participant reports a voucher or gift card as lost or stolen, You acknowledge that a fee is deducted from the balance of the card for the issuance of a replacement. The Administrator is not liable for any refusal of a retailer to deactivate or provide credit or replacement of a lost or stolen gift card or voucher. Once a gift card or voucher is delivered, You assume all risk and liabilities for the gift cards and voucher and no refunds will be made.
The programme is being run as a third party with no involvement from the participants employers. No cash rewards are available during the course of the programme. The Promoter and the Administrator will absolve themselves from any liability arising from any tax or National Insurance Contributions arising from this prize. Recipients are directly responsible for accounting for and paying to their local tax offices any tax liability and NI contributions or other local taxation arising on their prize.
As a user of the Website you must use its Services in an appropriate and lawful manner, including, without limitation, that you may not:
This Programme is administrated by Corporate Rewards Ltd on behalf of:
PROMOTER: Wienerberger UK Limited
Cheadle Royal Business Park